We build our own broadband infrastructure using cutting-edge technologies and innovative techniques. We’re determined to provide every home and business with the opportunity to access superfast and ultrafast broadband.

Hard-to-reach areas? We’re there

Call Flow’s business was founded on the principle that no area or premises should be too hard to reach with broadband infrastructure. We recognised that areas in Kent were being excluded from accessing digital services, while fast broadband services were rolled out in the more densely populated parts of the UK.

We’ve developed a variety of technologies and innovative techniques to reach as many premises as possible within our coverage areas. Typically, they were excluded from the major operators’ superfast broadband investments because they were judged too expensive to reach.

State of the art hardware

All our new infrastructure is pure fibre — that’s a fibre connection all the way to the premises (or FTTP).  With an increasingly digitalised future ahead, all homes and businesses should be preparing for FTTP.

We’re big on broadband access technologies

1) Fibre to the Premises (FTTP)

  • We’re in the process of an ambitious FTTP network build programme that’s  providing pure fibre optic connections all the way to the premises.
  • We’re installing next-generation technology from our partner Adtran, which is the first deployment of its type in the UK, and provides a truly future-proof solution.
  • The final connection from our Fibre Distribution Point (FDP) is via underground duct or overhead telegraph pole.
  • We offer broadband packages starting at 300 Mbit/s and up to 1 Gbit/s over our FTTP networks. The infrastructure can support even higher speeds, so we’re confident that our infrastructure can meet the demands of the future too.

2) Fibre to the Cabinet (FTTC)

  • We have installed our own fibre-fed street cabinets — these are the green boxes visible on the side of our roads and streets. Your broadband service travels over our own fibre optic connections as far as the cabinet, with the final connection made over your existing copper telephone line.
  • It means that our FTTC broadband service travels only the distance from your local street cabinet to your premises, instead of travelling all the way from the exchange. This is significant when talking about broadband speeds because the further the distance travelled over copper, the slower your speed.
  • The advantage of using our own cabinet infrastructure and network instead of BT Openreach infrastructure is that Call Flow can decide which areas it can cover with FTTC, and doesn’t have to wait for BT Openreach to upgrade its cabinets.
  • The major ISPs such as SKY and Talk Talk can only provide superfast broadband from cabinets that BT Openreach has upgraded for its BT Infinity services. Call Flow offers speeds up to 100 Mbit/s on its FTTC infrastructure.
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