What do I have to do to transfer to you for broadband and telephone?

Firstly you will need to complete our order form and direct debit mandate with your chosen broadband and telephone requirements. We will then be in contact with you to advise the order is being processed, the standard process is that we apply to take over your broadband which takes 10 working days and then once this is live we will apply to take over your telephone line which takes a further 10 working days.

In the meantime, your current provider will be notified of the transfer by us. It really is as simple as that!