How can I get the best wifi coverage?

Wi-Fi is susceptible to countless environmental factors. Radio waves can be blocked by walls and floors. Other wireless devices can interfere with the signal, including the likes of microwaves and cordless phones, as well as nearby routers using the same wireless channel. The age of devices can also have an effect on your speeds, the general rule of thumb is the older your device the slower speeds you will see. Even the atmosphere can cause issues. Call Flow are not responsible for wireless coverage. Customers can extend coverage using a variety of devices such as ‘powerline’ and ‘wi-fi extenders’, although Call Flow cannot offer any advice or support as to what might be the most suitable for individual circumstances.

Finding the best place for your router to live:

Our routers are strongest when you’re in line-of-sight.  Large dense obstacles like brick walls reduce its strength, and sources of electrical interference like cordless phones or radios.

Firstly, find your master telephone socket as this is the best socket to connect your router to. It’s usually closest to where the telephone line comes into your home or office. It is not necessary to have to connect your router to this one however you’ll get the best broadband performance from it, especially if you have a long line length from our cabinet. This is also the best home for your router if you’re having issues such as connection dropping.

WiFi Interference:

Your router as you may know uses radio signals to connect to devices, these can be interrupted by other electrical appliances in your home or work environment.  So its best to try and keep your router away from microwaves, fridges, baby monitors and other devices of this nature.

Wifi Channel:

If you’re having problems with your wireless, you should check it’s connected to a channel that’s as free as possible. You can use this guide on how to change your wireless channel.